Legal

Terms of Service

Effective and last updated: 6 August 2026 · Version 1.1

These Terms govern access to the ComeTalk Studio website, lesson demonstrations and teaching platform (“CTS” or the “Service”). By creating an account, accepting an order, or using the Service, the customer agrees to these Terms.

1. Provider and contract

ComeTalk Studio is operated by Jason Carter trading as ComeTalk Studio. Contact: lessons@cometalkstudio.com.

Before a paid order is accepted, the order page or written confirmation will identify the contracting party, price, taxes where applicable, billing period, included credits, active-student limit, renewal terms, cancellation method and any additional commercial terms. If an order confirmation conflicts with these Terms, the order confirmation controls for that transaction.

2. Eligibility and authority

Teachers and individual customers must be legally able to enter a contract. A person accepting these Terms for a school, studio, company or other organisation confirms that they are authorised to bind that organisation.

Learners do not purchase the Service directly through learner accounts. Learner access must be created or authorised by a teacher, organisation, guardian or other adult with appropriate authority.

3. Accounts and security

Customers must provide accurate account information, protect login credentials, restrict accounts to authorised users and notify CTS promptly of suspected unauthorised access. Customers are responsible for activity performed through their accounts except to the extent caused by CTS failing to use reasonable security measures.

CTS may require password changes, suspend credentials or restrict access where necessary to protect users, data or the Service.

4. Plans, active students and credits

A subscription provides access to the platform features and limits stated in the selected plan. An “active student” occupies one available seat and can sign in, receive assignments and use CTS student tools. Archiving a student frees the seat immediately and revokes that student’s access. The teacher or organisation retains the permitted learning history and may reactivate the student only when a seat is available.

Credits are usage units for complete lesson generation and other credit-bearing generation actions identified in CTS. Ordinary use of assigned lessons, manual editing, checking, Dictionary, Flashcards and the Community Library is governed by the active subscription rather than by the remaining credit balance.

Included subscription credits are released monthly. They do not roll over and are replaced by the next monthly allocation at the end of the monthly credit period. Annual subscriptions are billed annually but receive credits monthly; annual customers do not receive twelve months of credits upfront. Credits have no cash value, are not transferable outside the permitted workspace and are not a stored-value payment product.

5. Trials, subscriptions and renewal

The paid trial costs $9, lasts seven days, supports up to two active students and includes ten lesson credits. Only one trial is available per account. The trial does not renew automatically. At the end of the seven-day period, the account must be converted to a paid plan or it will be archived, platform access will end and unused trial credits will be removed.

Monthly subscriptions are paid for one month at a time. Annual subscriptions are paid for one year at a time at the displayed discounted annual price, while included lesson credits continue to be released monthly.

Until automated billing is available, cancellation requests must be submitted through the CTS contact form or confirmed support email. Cancellation normally takes effect at the end of the current paid period. Access continues until that date, after which teacher and student access ends and unused credits are removed. Cancellation does not delete Community Library lessons already published through the customer’s explicit publishing action.

Payments are generally non-refundable once the paid period has begun, except where required by applicable law, where CTS fails to provide the purchased service, or where CTS expressly agrees otherwise. Nothing in these Terms removes mandatory consumer rights.

6. Payments and taxes

Until automated checkout is activated, CTS may confirm orders, invoice details, paid periods and account activation manually by email. A payment is not treated as complete until CTS confirms receipt and activates the account entitlement.

When a payment provider or merchant of record is introduced, that provider will be identified before payment and may apply its own payment-processing, tax, chargeback and refund procedures. Customers remain responsible for taxes except where the provider or CTS is legally required to collect and remit them.

CTS may restrict access after a failed payment or at the end of an unpaid period. Any available data export, retention or deletion rights will be handled under the order, Privacy Notice, data-processing agreement and applicable law.

7. Customer responsibilities

Customers must:

• use the Service only for lawful teaching, learning, publishing and administration;
• have authority to create learner accounts and process learner information;
• provide required privacy notices and obtain any permissions required by local law;
• review generated lessons, audio, images, answer keys and grading support before relying on them;
• avoid entering unnecessary sensitive, confidential or identifying information into AI prompts;
• maintain appropriate teacher supervision and professional judgement.

8. Prohibited use

Users must not:

• use the Service unlawfully, deceptively, abusively or to harm another person;
• upload or reproduce content they do not have the right to use;
• attempt to access another account, bypass permissions, probe security or disrupt the Service;
• use automated means to scrape, bulk-download or replicate the platform or Community Library;
• resell, sublicense or provide platform access outside the purchased plan;
• use CTS output as the sole basis for a high-stakes decision about a learner.

9. AI-assisted output and teacher responsibility

CTS uses automated systems to generate and support educational content. Output may contain errors, omissions, bias or unsuitable material. CTS does not guarantee that generated content is accurate, complete, original or suitable for a particular learner. The teacher or responsible organisation must review content and retain final responsibility for instruction, assessment and feedback.

Semantic checking and suggested grading are decision-support features. Open, uncertain, disputed or consequential answers must remain subject to teacher review.

10. Content, ownership and licences

CTS and its licensors retain all rights in the software, interface, brand, templates, systems and platform materials.

Lesson content generated entirely inside CTS is owned by ComeTalk Studio, subject to the customer’s subscription licence to use, edit, teach, assign, print and reuse that content within the permitted plan. The customer does not acquire ownership of the CTS generation system, templates or Community Library.

Customers retain ownership of original material they submit. They grant CTS a limited worldwide licence to host, process, reproduce and transform that material only as needed to provide, secure and support the Service.

Publishing a lesson to the Community Library requires an explicit publishing action. By publishing, the customer confirms they have the necessary rights and grants CTS permission to host, display, index, preview, copy and distribute the published lesson within CTS and, where separately approved for public preview, on the public website. Publication may be refused, moderated, edited, made non-public or removed for quality, duplication, privacy, rights or safety reasons.

11. Privacy and data processing

The Privacy Notice explains how CTS handles personal information. Organisations requiring processor terms may request a data-processing agreement. Customers acting as controller remain responsible for lawful instructions, data minimisation, learner notices, retention choices and responding to data-subject requests with CTS assistance where required.

12. Availability and changes

CTS aims to provide a reliable service but does not guarantee uninterrupted or error-free availability. Maintenance, provider failures, security incidents and circumstances outside reasonable control may affect access.

We may improve, replace or discontinue features. Material reductions to a paid core feature will be communicated where reasonably practicable. If a change materially prevents the purchased use, the customer may have cancellation or remedy rights under the order or applicable law.

13. Suspension and termination

CTS may suspend or terminate access for material breach, unlawful use, security risk, non-payment or conduct that threatens users or the Service. When cancellation, expiry or archival becomes effective, teacher and student access is revoked and unused credits are removed. Private account content remains inaccessible and is retained or deleted under the Privacy Notice and applicable agreement.

On termination, the customer must stop using the Service. Data export, deletion and retention will be handled under the Privacy Notice, order and any applicable data-processing agreement. Clauses that by nature should survive termination—including ownership, payment obligations, disclaimers and liability limits—remain effective.

14. Warranties and consumer guarantees

The Service is supplied with the care and skill required by applicable law. Except for rights and guarantees that cannot legally be excluded, CTS does not warrant that every generated lesson or automated result will be error-free, meet every educational objective or be suitable without teacher review.

15. Liability

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, wilful misconduct, or other liability protected by mandatory law.

Subject to that rule, CTS is not responsible for indirect or consequential loss, lost profits, lost business, reputational loss or loss caused by a customer’s failure to review generated content, protect credentials or follow lawful data-handling obligations. For paid business customers, CTS’s aggregate liability arising from the Service will not exceed the fees paid for the affected Service during the six months preceding the event giving rise to the claim, unless the order states a different cap or applicable law requires more.

16. Indemnity for unlawful customer content

To the extent permitted by law, an organisation or business customer will reimburse CTS for third-party claims and reasonable costs caused by that customer’s unlawful content, infringement of third-party rights, unauthorised learner data, or material breach of these Terms. This clause does not apply to the extent the claim was caused by CTS.

17. Governing law and disputes

The governing law and competent forum will be identified in the order confirmation or organisation agreement. Consumers retain any mandatory protections and rights to bring proceedings available in their country of residence. Before starting formal proceedings, both parties should attempt in good faith to resolve the issue by contacting lessons@cometalkstudio.com.

18. General

If part of these Terms is unenforceable, the remaining terms continue. Failure to enforce a term is not a waiver. Customers may not transfer their agreement without consent, except as permitted by law. CTS may transfer the agreement as part of a legitimate business reorganisation, provided customer rights are not materially reduced.

19. Changes to these Terms

We may update these Terms for legal, security or service reasons. Material changes affecting an existing paid subscription will be notified in advance where reasonably practicable. Continued use after the effective date constitutes acceptance where permitted by law; where fresh consent is legally required, it will be requested.